Your partner in the work behind the work

YOUR BUSINESS.
OUR BACK OFFICE.

Aegis takes care of the essential work behind your business — from finance and HR to customer support, data, administration, and marketing — so your team can focus on what moves the business forward.

GLOBAL EXPERTISE MULTI-INDUSTRY SUPPORT DEDICATED TEAMS BUILT TO SCALE
7Business functions
3Core pillars
360°Operational support
1Strategic partner
Why change

Operations grow faster than leadership can absorb.

Three forces show up in almost every first conversation we have with a founder or a chief executive.

Quick self-check

  • Month-end takes longer than it did last year
  • Process knowledge lives in two or three people
  • Reporting is assembled by hand, after the fact
  • Leadership is still approving routine admin

Recognise two or more? That is the point at which most of our clients get in touch.

Cost

Senior time goes to admin

Reconciliations, payroll runs and status reporting quietly consume the exact people you hired to grow the company.

Sounds like Your finance lead spends the last week of every month closing the books instead of reading them.
Speed

In-house hiring cannot keep up

By the time a back-office team is recruited, trained and productive, the requirement has already moved somewhere else.

Sounds like A role has been open for four months, and the job it was written for no longer exists.
Risk

Every new market adds exposure

Cross-border compliance, record-keeping and data handling multiply with each region you enter — and rarely get owned by anyone.

Sounds like Nobody in the business can say who owns data retention in the country you opened last.
The shift

Hand over the weight. Keep the control.

Operating alone
Operating with Aegis
Fixed headcount you cannot flex
Capacity that scales up or down month to month
Processes living in people's heads
Documented, auditable workflows from day one
Reporting assembled at month end
Dashboards and reporting available continuously
Compliance discovered after the fact
NDA frameworks and ISO-aligned data protocols built in
Leadership pulled into operations
Leadership free for growth, strategy and clients
What we handle

Seven functions. One accountable partner.

Supporting US and UK businesses from Karachi, Pakistan. Explore back-office outsourcing, custom software development or all services.

01

Administrative Support

Scheduling, correspondence, document control and executive coordination — the daily machinery that keeps an organisation moving without anyone having to think about it.

Executive coordination Document control Calendar & travel Vendor admin
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02

Finance & Accounting

Bookkeeping, payables and receivables, payroll, month-end close and statutory reporting, run against your chart of accounts and your calendar.

Bookkeeping AP / AR Payroll Month-end close Management reporting
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03

HR & Recruitment

Full-cycle people operations: sourcing and screening, onboarding, employee records, policy administration and compliance advisory across jurisdictions.

Talent sourcing Onboarding Records & policy Compliance advisory
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04

Customer Operations

Managed service teams across voice, email and chat, with helpdesk tooling and CRM hygiene handled so your customers meet a consistent standard every time.

Helpdesk CRM management Voice & chat SLA reporting
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05

Data & Analytics

Database management, reporting dashboards and operational analytics that convert scattered records into the two or three numbers your board actually acts on.

Database management Dashboards Data cleansing Operational analytics
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NOT SURE WHAT YOU NEED?

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How it works

Live in weeks, not quarters.

A typical transition, week by week

Indicative schedule — the exact dates are agreed with you in writing before anything moves.

Discovery call
Day one
Engagement design
Weeks 1–2
Transition
Weeks 2–8
Steady state
Week 8 onwards
Start Wk 2 Wk 4 Wk 6 Wk 8 Wk 10 Wk 12
01 Day one

Discovery call

Twenty minutes. We map your current operations and find where the hours are actually going.

Still on your team 90%

A map of your operations and the hours behind them

02 Weeks 1–2

Engagement design

Scope, team shape, service levels and pricing — agreed in writing before anything moves.

Still on your team 60%

Scope, service levels and pricing, in writing

03 Weeks 2–8

Transition

We shadow your team, document every process, then take over without a gap in service.

Still on your team 35%

Every process documented, then handed over

04 Week 8 onwards

Steady state

Monthly reporting, quarterly reviews and capacity that scales the moment you need it.

Still on your team 10%

Monthly reporting and capacity that flexes

Client reviews

The work you don’t see is the work that keeps you moving.

Hear from the people who trusted Aegis to take the operational weight off their teams.

015.0
We were spending far too much time managing the work around the work. Aegis gave us the support to keep those day-to-day responsibilities moving without constantly pulling our core team away from priorities.
Jordan MitchellAustin, Texas Founder & Managing Director
025.0
Aegis has become one of those teams we genuinely rely on. They took the time to understand how we work rather than trying to force us into a standard process. The communication is clear, the follow-through is strong, and they’re proactive when something needs attention. That level of reliability has made a real difference for our team.
Emily CarterChicago, Illinois Operations Director
034.9
What I appreciate most about working with Aegis is that I don’t have to keep checking whether something has been handled. Their team takes ownership and keeps things moving without needing constant direction. They’ve brought a level of consistency to our day-to-day operations that our team really notices. It gives us confidence knowing the work behind the business is in good hands.
Marcus ReynoldsAtlanta, Georgia Co-Founder
045.0
Working with Aegis has given our team a lot more breathing room. The day-to-day work is still getting done, but our leadership team isn’t carrying all of those operational details anymore. I appreciate that they’re organized, dependable, and willing to step in when something needs attention. It has made the way we operate feel much more manageable.
Sarah BennettDenver, Colorado Managing Partner
055.0
I really value how easy Aegis makes the operational side of our business feel. There’s a clear sense of ownership, and I never feel like we’re constantly having to explain the same things twice. The team has become familiar with our way of working and has adapted with us as things have changed. That flexibility has been incredibly valuable.
Daniel BrooksNew York, New York Chief Operating Officer
064.9
A lot of operational problems don't look serious until they start consuming everyone's time. Aegis helped us bring consistency to the work behind the scenes and gave our leadership team considerably more room to focus forward.
Rachel ThompsonSeattle, Washington Founder & CEO
Our team

The people behind the work.

Muhammad Arbaz

Muhammad Arbaz

Founder & Chief Executive Officer

Building the vision, direction, and operating model behind Aegis.

Vania Tariq

Marketing Manager

Shapes how Aegis communicates, connects, and grows.

Aleesha Hameed

Customer Success & Operations Specialist

Connects client needs with the people and processes behind them.

Wareesha Waseem

Customer Success & Operations Specialist

Connects client needs with the people and processes behind them.

Marium Qureshi

Customer Success & Operations Specialist

Connects client needs with the people and processes behind them.

Amna Sadia

Customer Success & Operations Specialist

Connects client needs with the people and processes behind them.

Rida Saqib

Junior Medical Biller

Supports accurate, organized, and consistent billing operations.

Grow with Aegis

Be part of the work behind the work.

Join Our Team
Why Aegis

The four marks we are measured on.

Accountability

Clear ownership, not endless handoffs.

Flexibility

Support that can scale with your business.

Discipline

Documented processes and consistent delivery.

Confidentiality

Responsible handling of your business information.

Muhammad Arbaz
From the founder

From the founder

Aegis started with one question: what if businesses had a partner they could genuinely rely on for the work behind the work? That idea continues to shape how we build our teams, serve our clients, and take ownership of what we do.

Muhammad Arbaz Founder & CEO, Aegis Consortium Global Connect on LinkedIn
Answers

Before you get in touch.

From administration and finance to HR, customer support, data, consulting and marketing, we can support individual functions or multiple areas of your business.
No. Start with one function, prove the model and expand when you are ready.
Yes. The model is designed to increase or reduce support as your operational needs change.
Yes. You keep direction and oversight while Aegis manages the agreed day-to-day work.
Start with a free operations check. We will understand your current setup, identify potential gaps and discuss the right support model.
Aegis supports businesses across areas including healthcare, technology, finance, retail, logistics and professional services.
TELL US WHAT YOU NEED TO TAKE OFF YOUR PLATE

Ready to scale your business?

Tell us what is taking too much time, costing too much or slowing your growth. We will help you identify where Aegis can take the weight off.